Occasionally, veterans may receive a notification that the VA has reopened their VA benefits claim.
Sometimes, this can be good news if a VA disability benefits claim was initially rejected, while other times it might leave a veteran worried that the VA benefits they are currently receiving are at risk.
Before becoming too concerned, veterans should first understand the different reasons why the VA might reopen their claim to know which circumstances might apply.
Then they can reach out through the VA system to get more information about it and find out whether there is anything they need to do to assist in the positive resolution of whatever the issue may be.
Reasons Why A VA Benefits Claim Might Be Reopened
There are numerous reasons why the VA might reopen a veteran’s VA benefits claim and not all of them are bad.
In any of these cases, the results of the VA re-considering a veteran’s claim can often work to their advantage.
These are some of the most common reasons why the VA system might reopen a disability claim and what it means:
- VA System Error - Occasionally, computer problems and glitches have resulted in widespread errors that have affected large numbers of VA disability benefits claims. When these problems are discovered, the VA often reopens many of the affected claims to ensure they were processed properly, making changes where appropriate.
- Human Error - Since every VA claim is processed by an actual person, human error in accidentally closing or opening a claim does happen during claims processing. As these often result in a veteran receiving a notification from the VA without much information as to why, veterans suspecting some kind of error should contact the VA right away and alert them that the claim was reopened without reason.
- VA QA Internal Audit - Like many other organizations, the VA system does internal audits for quality control purposes. QA audits allow the organization to track the performance of VA raters to ensure they are properly rating their claims. It also allows the VA to find system errors that have negatively affected claims in some way.
- CUE Error - A VA benefits claim that has been affected by a system error or some other error will be reopened under a Clear and Unmistakable Error (CUE) code when that error is found during an internal audit. Claims may also be reopened under a CUE error if it is found that a rater did not follow claim evaluation procedures or if a piece of evidence was not considered when rating a veteran’s claim.
- VA Rule or Law Change - When a VA rule change happens that affects eligibility, they will reopen those claims that are affected by the new rule. This is also the case when a new federal law is made that affects eligibility for certain VA benefits.
What Should Veterans Do If Their Claim Is Reopened?
Upon receiving a notification that their VA disability benefits claim has been reopened, veterans should first read whatever information has been provided, as this will sometimes tell them all they need to know.
Unfortunately, the VA system does not always provide explanations as to why a claim was reopened.
Veterans with questions should immediately contact the VA to inquire about their claim being reopened.
In many instances such as with rule and law changes as well as many CUE errors, the reopening of their benefits claim often brings the positive results of increased benefits due to greater eligibility and corrections to their VA rating.
In others, it could expose a mistake made that upon correction, reduces eligibility and benefits. When this happens, veterans have the right to appeal this decision to retain their benefits.
A VA Specialist Can Help With Reopened VA Benefits Claims
When the VA reopens a VA benefits claim, veterans must promptly follow up to find out why.
Often, it is simply the VA system checking its work or correcting mistakes that have worked against a veteran’s interests.
Veterans who feel their VA disability benefits or ratings have been negatively affected when their claim was reopened should seek help from a VA claims specialist.
Whether an appeal is in order or the veteran should resubmit their claim with additional evidence, there are VA disability claims specialists who can help them!
Have a VA Benefits Claim Reopened in Texas?
Get Help With VA Disability Claims from True Vet Solutions!
Call 888-802-1549 To Speak To A Claims Specialist Today!
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